If you use two monitors and display Pixyz Studio on a secondary monitor, the Viewer appears white and shows nothing.

This known issue is caused by a conflict between nVidia GPUs and other software.


Here is a workaround:

  1. In the ProgramData folder, find the A-Volute folder, for example in this folder:
    C:\ProgramData\A-Volute\DellInc.AlienwareSoundCenter\Modules\ScheduledModules\Configurator
  2. Open the BlackApps.dat file.
  3. Add PiXYZStudio.exe to the list of applications.
  4. Save the file.